Want A Third-Party Xfinity Modem? Here’s How To Find One Compatible With Your Plan
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However, not all modems are created equal. You can’t just buy some random modem in a nameless electronics store and assume that it’ll work as well as your provider’s own hardware. Different modems are built to accommodate different levels of usage, particularly connection speed. If you don’t have the right kind of modem, you won’t be able to make full use of the speed afforded to you by your plan, and at that point, what are you even paying for? Thankfully, Xfinity does offer a convenient way to browse third-party modems before you buy.
Xfinity has a catalog of compatible third-party modems
If you’d prefer to shop around for modems rather than just take the rental, Xfinity actually maintains a database of up-to-date third-party modems that are certified secure and compatible with its various connection plans. If you’ve already signed up for Xfinity service, then you can peruse this catalog by logging into the Xfinity website and visiting theMy Device Infopage.
On this page, you’ll see a shortlist of third-party modems that are recommended for general-purpose use by Xfinity. If you want more detailed information, click the button beneath marked “See other modems.” This will show you the full catalog of third-party modems available for purchase. On the main catalog screen, you can also use the filters on the left side to automatically filter out any modems that aren’t compatible with or optimized for your plan’s speed. Click the View Details button under any modem to get a full readout on its specs, including whether or not it’s compatible with your plan’s connection speed. You can’t purchase third-party modems through Xfinity, but the details page should give you all the info you need to go looking for the modem you want elsewhere, including manufacturer and model number.
You can attempt to use any modem you already have, but it may not work
If your modem isn’t on the list, though, there’s a good chance it’s not compatible with your Xfinity plan. Xfinity cautions on itssupport page for third-party hardwarethat any issues you experience when using third-party modems are entirely on you to resolve — it won’t have any way to help you if you’re not using its hardware. It’s also important to remember that Xfinity periodically upgrades its systems and increases its speeds, so even if your third-party modem is working with your plan now, it may not work forever.
